Frequently Asked Questions

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Protecting your privacy is our top priority. We never sell or share your personal information with advertisers or third-party marketers. Any data sharing with regulatory bodies or financial partners is strictly limited to what's required by law or necessary to provide your banking services. You maintain full control over your information through our privacy settings.

Yes, PayzeTrust offers seamless transfer services to both domestic and international banks. Domestic transfers are typically processed within one business day, while international transfers may take 2-5 business days depending on the destination country. All transfers benefit from our competitive exchange rates and low transaction fees.

Our loan application process is designed for your convenience. Begin by checking your eligibility through our online loan calculator, then submit the required documents digitally. Once approved, you'll receive a customized offer with transparent terms and competitive rates. Most personal loans are disbursed within 24 hours of approval, while larger business loans may take 2-3 business days for final processing.

You can easily open a Fixed Deposit account through our mobile app, online banking portal, or by visiting any of our branches. Simply select your desired investment amount and tenure (ranging from 30 days to 5 years), review the competitive interest rates, and confirm your investment. Your funds will be securely held until maturity, with interest payments made according to your selected schedule.

Opening an account with PayzeTrust is simple and completely digital. Visit our website or download our mobile app, complete the online application with your personal details, verify your identity using your government-issued ID, and make your initial deposit. The entire process takes less than 10 minutes, and you'll get immediate access to your new account.

We're proud to offer completely free account opening for all our personal and business banking customers. There are no hidden charges or minimum balance requirements for our standard accounts. Some premium accounts may have monthly fees, but these are always clearly disclosed upfront and can often be waived by maintaining a minimum balance.

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